PALINCARIA TRANSILVANIA SRL respects the privacy of personal data and undertakes to protect it in accordance with Regulation (EU) 2016/679 (“GDPR”). This policy explains what data we collect, how we use it and users’ rights.

1. Who we are

Data controller: PALINCARIA TRANSILVANIA SRL

Registered office: 47 Lucian Blaga St., Râșnov, Brașov County, Romania

Company ID (CUI): 34944275

Trade Register No.: J08/1424/2015

Data protection contact: office@palincariatransilvania.ro

Telephone: +40 744330889

2. What personal data we collect

Identification data: first and last name, billing and delivery address, Romanian personal identification number (CNP) only if required by law for invoicing.

Contact data: telephone number and email address.

Transaction data: products ordered, payment methods and delivery addresses.

Technical data: IP address, browser type and cookies.

Optional newsletter subscription data: email address.

3. Purposes and legal bases of processing

Performance of a contract: processing orders, delivering products and issuing tax documents.

Legal obligations: retaining invoices and accounting documents.

Legitimate interests: preventing fraud, improving services and IT security.

Consent: sending newsletters and commercial communications.

4. How long we retain data

Tax and accounting data: 10 years, in accordance with Romanian law.

Customer data: for the duration of the contract plus three years for possible complaints.

Cookie data: as stated in the Cookie Policy, generally between 30 days and two years.

Newsletter data: until consent is withdrawn.

5. Disclosure of data

Courier service providers.

Online payment processors (EuPlătesc and banks).

Tax and legal authorities when required by law.

IT and hosting providers, only to the extent necessary.

6. Users’ rights

Under the GDPR, you have the following rights:

the right of access;

the right to rectification;

the right to erasure (“right to be forgotten”);

the right to restriction of processing;

the right to data portability;

the right to object;

the right to lodge a complaint with ANSPDCP (www.dataprotection.ro).

To exercise these rights, contact us at office@palincariatransilvania.ro.

7. Data security

We take technical and organisational measures to protect data against unauthorised access, loss or alteration.

8. Cookies and marketing

The site uses cookies for operation, analysis and marketing. For details, see the Cookie Policy.

Newsletters and commercial messages are sent only with express consent, which can be withdrawn at any time using the unsubscribe link in the email.

9. Changes

We reserve the right to update this policy. The current version is published on the site.